Here are some handy links to pages you might find useful:
If those links don't help, please get in touch. Our team are available Monday-Friday 8am to 5pm by calling 0345 257 0018. If you have a complaint about the goods or service that you have received then please give us a chance to resolve your complaint by contacting us by phone or by completing the form below. If you remain dissatisfied and you are a citizen of the European Union then you can access the EU Online Dispute Resolution Service by clicking here.